Hello, Just to explain how our system works, when you do receive, our system will send the number that is being dialed in the "TO" header of the SIP INVITE packet. From that, it is up to your PBX to parse that information and route the incoming calls accordingly. As an example, we've placed a test call towards your number 12533308821; the following is the INVITE packet that's sent towards your PBX: INVITE sip:s@50.197.82.234:5060 SIP/2.0 v: SIP/2.0/UDP 204.11.192.171:5060;branch=z9hG4bK-ea64a8ae20b124a86f803d35a55a6f25 f: "CALLCENTRIC WHO" <sip:12123794000@66.193.176.35>;tag=3640121410-567634 t: <sip:12533308821@ss.callcentric.com> i: 21519829-3640121410-567605@msw1.telengy.net CSeq: 1 INVITE Max-Forwards: 13 m: <sip:4b72462dcc8a7a8473ed3b98be644724@204.11.192.171:5060;transport=udp> c: application/sdp l: 349 v=0 o=NexTone-MSW 301559809 1431132611 IN IP4 204.11.192.171 s=sip call c=IN IP4 204.11.192.171 t=0 0 m=audio 53866 RTP/AVP 18 0 101 a=cdsc:1 image udptl t38 a=sqn: 0 a=ptime:20 a=silenceSupp:off - - - - a=fmtp:101 0-15 a=rtpmap:101 telephone-event/8000 a=rtpmap:0 PCMU/8000 a=fmtp:18 annexb=no a=rtpmap:18 G729/8000 a=setup:actpass Please note the "TO" header of the SIP INVITE packet: t: <sip:12533308821@ss.callcentric.com> If you have any other questions, please let us know.